WHY CHOOSE BUILTIN AS YOUR INSURANCE PARTNER?

Find out more about the people and the insurers behind Builtin and our policies.

The Builtin team are specialists in helping building professionals manage risk, for both themselves and their clients.

Builtin was formed in 2006 by Jim & Keryl Rickard and works exclusively with builders and other trade professionals. This means we understand your industry and know the risks you face and the cover you need.

Having worked with builders as a broker for many years Jim was frustrated with by the lack of liability policies that would properly protect builders from some of the situations they most commonly found themselves in. Indeed, at that time most liability policies deliberately excluded many events that would commonly arise for builders. So, he set about changing that. Jim approached CBL Insurance (then known as Contractors Bonding) and they agreed to underwrite a policy that was tailored for builders. This was highly successful and more policies followed, including errors & omissions indemnity and a payment guarantee for subcontractors.

Our customers love being with a company that understands their business and can answer their questions, and they began asking if they could do their other insurance with us too. We listened and our expanded offering now includes tools and vehicle insurance and other specialist products for builders & tradies.

Builtin were the first to:

introduce faulty workmanship cover
extend cover to the property being worked on
allow tradespeople to extend their public liability insurance to cover professional advice & services
make errors & omissions indemnity insurance available to builders & trade professionals
provide simple payment guarantee cover for subcontractors
offer an independently insured 10 year guarantee for residential building work

We continue to innovate to protect builders & tradies from the risks they face. We’re not brokers, we work with a select number of insurers based on their terms, pricing and service to provide the best possible cover for tradespeople, at the best possible price.

Please note that Builtin New Zealand Limited acts as the agent of the insurer in respect of the insurance products offered and not as your agent. Any advice we give you does not consider your individual needs. You should consider if the insurance is suitable for you and read the policy wording before buying the insurance.

Both Lumley & NZI are business divisions of IAG New Zealand Limited, the country’s largest insurance group. IAG has a financial strength rating of AA- provided by Standard and Poor’s.

Hollard is an international insurer with business around the world. Click here to see their financial strength rating and solvency margin. In New Zealand Hollard are represented by Ando.

We primarily use Asteron for our loss of earnings, life and trauma business. Asteron Life Limited has been given an A+ financial strength rating by Standard & Poor’s.

Our 10 Year Building Warranty is underwritten by Certain Underwriters at Lloyd’s of London, via their New Zealand coverholder Stamford. Lloyd’s is rated A+ by Standard & Poor’s.

MEET THE TEAM

Jim Rickard

Director

Jim has building in his blood. His grandfather was a carpenter in England and his father was a plumber for all of his life. Jim has been an insurance professional for over 40 years, having senior roles in both international and local commercial broking companies. He has been involved in the provision of guarantees and related specialised products for the construction industry since 2002.

Jim is married to Keryl, and his interests include rugby league, sport, history, family history, gardening and Keryl (not necessarily in that order!)

Disclosure Statement

Keryl Rickard

Director

Keryl comes from a family of builders. Her father was a carpenter in the Waikato for more than 40 years and her brother a plumber and building inspector in Auckland. Keryl has been in the insurance industry since leaving school and has managed and underwritten builders guarantees since 2003.

Keryl doesn’t have a lot of spare time, but when she does her interests include husband Jim, socialising, Jim, retail therapy and Jim …. and now that she has her HT licence – truck driving!

Disclosure Statement

Kim Newman

Guarantee Administrator

Kim handles the administration and underwriting of Builtin’s guarantees. Apart from working here at Builtin Kim’s only experience of the building trade is that she lives in one! But she certainly has the skills, constructing our office kitset furniture. Kim is trained in early childhood education, which comes in very handy keeping the boys in the office in line.

Kim enjoys cooking and baking or doing projects around the house and in the garden with her husband Carl.

Ben Rickard

Marketing Manager

Everything Ben knows about the building trade he has learned from Jim and from helping his grandfather as a child. Ben joined the family business in 2011 after a stint living in the UK where he worked with brands like Nestle, Oxo and Campbells Soup.

Married and with a young son and daughter, Ben is busy making the most of living in New Zealand again, catching up with friends, spending time at the beach and working on the property.

Disclosure Statement

Clayton Marsh

Customer Support Executive

Clayton is a family man, with a wife and two young kids. He’s an experienced insurance professional, having worked at AMI, State Insurance and as a broker also. Growing up, Clayton’s father was an old school plasterer around the Auckland area and Clayton himself has recently been through the building process, having built in Tauranga in the last few years. Clayton is here to answer enquiries, making sure our clients have the right cover and understand the ins and outs of their policies.

Disclosure Statement

Tracey Fitzgerald

Account Executive

Before moving to the Bay of Plenty in 2001 Tracy was married a builder, running their own building company in Wellington. Originally from Britain, Tracey loves our local beaches, weather and lifestyle. Having completed post graduate management study, she now helps our customers through the warranty accreditation process, processes warranty and insurance applications and supports customer enquiries.

Dave La Pere

Adviser

Dave joined the Builtin team in 2017. After spending 7 years as a self-employed builder, working across both residential new builds, renovations and commercial projects a back injury forced Dave to look for a different line of work. Since 2009 he has been helping trade professionals optimise their ACC cover and put income protection plans in place.

Terry Harris

Accountant

Terry joined Builtin in 2015, having previously worked in the insurance industry and as Finance Manager for the Certified Builders Association. Terry’s father was a plasterer, which has given him a strong understanding and affiliation to the building industry.

Terry is a former policeman and management accountant who now enjoys tramping, reading and spending time with his family.

Joanne Moore

Software Developer

Joanne has been with Builtin since the beginning, maintaining our database infrastructure and taking a lead role in developing our web-based, self-service instant quote and application services. Joanne moved from South Africa in 1994, describes gardening as her passion and is married with two grown up daughters.