See what some of Builtin’s customers say about our team and the service we provide.
Any homeowner who doesn’t get a 10 year warranty is crazy. We’ve been using Builtin for theirs for about a year now and the experience has been great. Kim is very helpful and the process is smooth and easy.
Celtic Construction Limited
You guys are great! When we had a claim it was sorted no worries.
Betterbuild Queenstown Limited
I have always had a good experience with Builtin. Their policies are made for tradies and I recommend my friends to use them.
Tien Do Manh
Do Builders Limited
I couldn’t be more impressed. Claims have always been handled quickly, without any hassles.
Ray Watkins Building Contractors
We became a client of Builtin Insurance in approx 2012. During this time we have had excellent service that we could not fault. The advice we were given has been outstanding, and they have gone above and beyond what I expected. We seriously suggest that you give them a call.
I like the guys at Builtin because they are a personable, family business that cares about their customers, just like we do. They’re also specialists in construction, so I can rely on them to give us the cover we need.
McCarthy Builders Limited
Thanks very much for your prompt and efficient service getting this insurance arranged. I was especially impressed with how quickly you responded to emails. Special thanks to Ben who has been the person who dealt with my request.
You guys have been amazing and super helpful and I would highly recommend you guys. Thanks for your services you have been great!
Jade & Kahu
We've had great service from you guys, your pricing is second to none and when I had my windscreen claim it was a breeze.
Applying for cover when I need it is easy and when I ring you guys up I don't have to explain myself 10 times before talking to someone who can help.
The Builtin team are great to deal with, they're helpful and friendly and always respond on email or when we call. We like to have all our insurance in one place and Builtin have helped us sort it all out, I'd recommend them to every builder.
Edwards & Co
I've been using your guarantee for many years and have always had great service. Your communication is excellent and if there's ever an issue you sort it out straight away. I would recommend Builtin to anyone.
I think the guarantee is great. My clients’ lawyers and their sale & purchase agreements often require one, so having it sorted makes ticking that box easy. When I ring up I always speak to the same people and they always know what I’m talking about, which I think is great.
We had a bad experience with our last guarantee provider, which is why we decided to go with Builtin. I like their independence and impartial claims assessment if we ever have a problem.
Synergy Project Management
The Builtin Guarantee gives us credibility and gives our clients confidence in case something unforeseen happens. It also allows us to meet the requirements of banks who make it a condition of lending.
Pacific Builds & Construction
Builtin’s service is very prompt. When I needed insurance to take my new truck off the lot Marcus got it sorted over the phone for me in five minutes.
It was real easy to get a quote online, so simple and quick. Plus when Ben came to talk to me I learned heaps about my risk and how my insurance works and what I need as a sparky.
You’ve been really easy to deal with. To me the guarantee is a no brainer for what it offers my clients and I’ll be putting one on all my builds.
We’re real happy. I like the fact you get back to us quickly, like within a couple of hours, compared to our old insurance company which was always a couple of days. We’re always busy, so I also like that you remind us when something needs to be renewed or extended, something our old company never did either.
We’re very happy. Your staff are really great to deal with and as a company you’re really easy to deal with and we tell our customers that.
Endeavour Homes Blenheim
The guarantee is great and we put one with every job we do. It protects our clients and they love it. And we don’t have to pay thousands of dollars a year just to be able to offer it too. There’s a clear schedule of costs, so I can easily price it into every job.
You guys are brilliant. I shouldn’t be telling you this but you were cheaper than my previous insurance company. Plus I like the way you can do it all online, I spent 45 minutes on the phone with another insurer the other day, just to get a quote! I don’t have time for that. I like to keep everything in one place and you know what I need as a builder. I’ve recommended you to other builders too.
Fred Sprenger Partnership
My accountant referred me to you guys. I’m real happy with the service you provide and the cover we have in place.
Remarkable Construction, Queenstown
You give great service, I like that it’s quick and easy and I can do it all online.
Takitimu Building, Te Anau
I find Builtin easy to deal with. They offer all the policies I need as a builder and I’ve never had any issues.
What I like about you guys is you always reply straight away. I send an email at night and get a reply the next morning. The system is so easy too, I can go online, get a quote and get it sorted when I need it.
Builtin’s policies cover what we need to have as builders and their system is quick and easy to use. Plus, they actually know what they’re talking about!
Dave and Denese McKinley
Build West Auckland
Awesome service. Prompt, professional, and seamless. I have also recommended Builtin to my colleagues in the building industry.
We like that you guys are experts in our industry and spend time educating us about our particular risks and insurance requirements. Plus we saved around 30% on the premiums we were paying before we switched to Builtin!
Clayton Tutty Construction
Builtin insure my ute and I’ll be looking to move all my other business insurance over to them too. They really know what they’re talking about and are always easy to get hold of.
John Mather Builders
I like the online system and the price is good when I’ve checked around. You always get back to me quickly, I used the online chat the other day and got a response right back, which is what we need.
Work of Hart